Claire (Kennedy) Arriaga, MS, BCBA, LABA, a program specialist for The New England Center for Children’s (NECC) Saddle Hill Road residential team, has worked at NECC since 2020. She was nominated for Staff Spotlight by a colleague “because of her caring attitude toward our students, and her support of staff. She speaks to students as if she were talking to a friend, puts herself in their shoes, and tries her best to provide students with an environment of respect. To provide the best support to our students, she goes above and beyond. Last year, she scheduled time outside of her work hours to problem-solve with a student who was having a difficult time. She listens to staff feedback and concerns, responds thoughtfully, and creates professional growth opportunities for everyone on the team. I especially appreciate how she supported me every step of the way when I first started and never lost confidence in my potential (and she does the same for everyone). It is such a pleasure to get to know and work with her!”

How long have you worked for NECC?

I started my career at NECC in February 2020 on ITT4, where I was the core shift manager. I then moved into the residential coordinator position on ITT1 and started the 2023-2024 academic year as the program specialist on Saddle Hill Road.

What is your favorite part of your job? 

My favorite part of my job is seeing meaningful changes in the lives of our students.

Why did you choose a career in helping children with autism? 

I chose this career because I believe every child deserves to be understood and supported for who they are. Children with autism have so much to offer, and helping them communicate, connect, and reach their goals is incredibly rewarding. Every small success — whether it’s a new word, a social interaction, or a skill mastered — reminds me why this work matters.

Why NECC?

NECC came to Dublin, Ireland, to recruit from the master’s program I was in. I thought it would be a great opportunity to surround myself with experts in the field as I started my career in applied behavior analysis (ABA). 

Have you taken advantage of any of the grad programs or teacher training at NECC? If so, how has it affected your teaching style?

Although I have not taken any of the graduate program courses at NECC, I did complete a portion of my practicum supervision hours here, and I continue to learn from those around me across the multiple disciplines we are so fortunate to have here in Southborough.

What is something about you that your colleagues might be surprised to learn?

One of my true passions in life is the GAA (Gaelic Athletic Association), and I love playing Camogie!

Who is someone you looked up to? 

I look up to my Mam.

What is your life philosophy or motto you like to live by?

“Lead with compassion, and change will follow. Keep showing up — it matters more than you know.” I believe in leading with compassion because meaningful change starts with understanding. And I remind myself to keep showing up, even on tough days, because consistency and care are what truly make a difference.