We consider our relationships with school systems to be an important factor in our ability to provide the best possible services to our students and their families. In 2002, NECC conducted a survey to determine the level of satisfaction with NECC exhibited by school districts. A questionnaire was mailed to 324 special education directors: 125 current NECC school districts; 70 former school districts and 129 school districts that have not utilized our services in Massachusetts.

The survey findings included the following:

• 86% of current school districts are satisfied with NECC.
  
  
• When asked what they particularly like about NECC, school districts rated responsiveness, program, staff, and student outcomes as priorities.
  
  
• When asked to compare NECC to other schools on factors such as education quality, philosophy/methodology and staff, 80% of completely satisfied school districts rated NECC better or the same as other schools.
  
  
• Of the topics that were described by the school districts as something they “particularly like” about NECC, Staff is the element which they are “overall most satisfied” with.